Mencap Trust Company head office

If you have any queries you can contact the trust office using the following methods:


You can email us at


Phone us on 020 7696 6932. We are available from 9:00am to 5:30pm, Monday to Friday.

Post - we have recently moved

Our new address is:

Mencap Trust Company, East One, 20-22 Commercial Street, London E1 6LP.

If you have recently posted something to our old address we have a redirection service in place and it should arrive safely to our new office. It may be sensible to call the team on 020 7696 6932 to check we have received it.


Acceptable standards of communication

Mencap Trust Company will not tolerate any form of abuse or discrimination towards our staff. Our staff members have the right to work without being subject to inappropriate or abusive comments and we will take all incidents seriously. This includes refusing to work with particular staff members.

Settlors, beneficiaries and other individuals who are abusive or who make inappropriate comments or judgements about our staff will be warned that their conduct is inappropriate. If inappropriate, abusive or discriminatory comments continue to be made, our colleagues reserve the right to terminate calls or other interactions. 

You might also like