How our Trust Services Team support people

Stacy East, a Senior Trust Services Manager , explains that her team is responsible for administering all active trusts. Their work involves visiting beneficiaries and facilitating distributions as approved by the Trustee.

Alison Lewis, a Trust Relationship Manager, echoes this, emphasizing that the organization is deeply committed to being truly person-centered. She notes that the beneficiaries are the focus of her work every single day.

Stacy highlights that the team strives to act as "professional friends" to their beneficiaries. She believes that Mencap Trust Company is an excellent option for families who may not have someone to step into the role of trustee after the parents have passed away, or for families who want their relatives - such as siblings or cousins - to maintain their personal relationships without the burden of trustee responsibilities.

Alison shares that the most rewarding aspect of her role is seeing beneficiaries utilize their trust funds to enrich their lives, such as by going on holiday. She acknowledges the common struggles parents face when worrying about the future of their adult children, and emphasizes the trust company's role in providing security and care.

Both Stacy and Alison encourage families who are considering appointing Mencap Trust Company as a trustee to reach out to their dedicated team, who are there to guide them through setting up the right trust to meet their family’s unique needs.